Privacy Policy

Last updated: February 28, 2026

OneJam Cloudtech Private Limited ("we", "us", or "our") operates DeepSmith (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at deepsmith.ai or use our Platform.

Information We Collect

We collect information you provide directly to us when you create an account, use the Platform, or communicate with us. This includes:

Account information: name, email address, company name, and password when you register.
Content data: brand context, product descriptions, personas, voice guidelines, and other content you provide to configure the Platform.
Usage data: information about how you interact with the Platform, including features used, articles generated, and agent runs executed.
Payment information: billing details processed through our third-party payment processor. We do not store full credit card numbers.
Device and log data: IP address, browser type, operating system, referring URLs, and access timestamps.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Platform and its features.
Process transactions and send related information, including purchase confirmations and invoices.
Send you technical notices, updates, security alerts, and support messages.
Respond to your comments, questions, and customer service requests.
Monitor and analyze usage trends to improve user experience.
Detect, investigate, and prevent fraudulent transactions and other illegal activities.

Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service providers: with third-party vendors who perform services on our behalf, such as payment processing, hosting, and analytics.
Legal requirements: when required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property.
Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With your consent: when you have given us explicit permission to share your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access, correct, or delete your personal data.
Object to or restrict certain processing of your data.
Request portability of your data in a structured, machine-readable format.
Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at privacy@deepsmith.ai.

Cookies

We use cookies and similar tracking technologies to collect information about your browsing activity. These include essential cookies required for the Platform to function, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can control cookies through your browser settings.

Third-Party Services

The Platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

OneJam Cloudtech Private Limited
Email: privacy@deepsmith.ai